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by GreggW 6132 days ago
I just told my wife, "The next time I want to be an early adopter, just hit me until I fall to the ground and stay there."

I have a bilateral hand disability, and the program I DEPEND on, MacSpeech Dictate, doesn't work under Snow Leopard. I had refused to pay an extra $55 for features that should have been there in the first place, but now I have to. Furthermore, the UPDATE ISN'T DOWNLOADABLE (they mail it to you, for $10 to $90 extra, based on how fast you want it). And the final insult is that it's not clear the new version will even work until they (not an especially responsive company, of course) release a Snow Leopard update that may be delayed by "several minor functional and cosmetic issues" they want to add!

I'm hosed for at least a week, maybe longer. I'm 55 years old, the very definition of a gentle, responsible person, and this is the first time I've flamed IN MY LIFE. But I've got to say this:

I HATE MACSPEECH, THEIR BUSINESS PRACTICES, THEIR INSANELY BRAIN-DEAD DESIGN AND USABILITY DECISIONS, AND THEIR TOTAL DISREGARD OF INFORMED (former 10-year technical Apple employee) FEEDBACK BY SOMEONE WHO ACTUALLY USES AND DEPENDS ON THEIR PRODUCT EVERY DAY.

Even though it hurts my hands to type this, it was WORTH IT.

I could go on...but that's it, basically. And not a single exclamation mark or #$@%&* expletive, either.