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by jwheeler79 4380 days ago
wtf is 'brand engagement'? does that mean likes and comments on a post? it would be great if either article spelled that out because if companies are just chasing eyes and clicks, that seems like a stupid game to play that could lose value as brand realize it doesn't necessarily mean conversions.
2 comments

Simply Measured Engineer here! To clear up your question, we define Brand Engagement as:

"The total number of likes, comments, and shares on Brand Posts that occurred during the reporting period." -- SM Help Docs

I'm guessing that it wasn't spelled out in the post because Contently and our original article are primarily aimed at Social Media Marketers, and the definition is fairly well established.

While the definition is established, we've published some articles that dig deeper into engagement:

Looking into the different pieces/parts: http://simplymeasured.com/blog/2013/11/18/likes-are-passive-...

and looking at a more relative number: http://simplymeasured.com/blog/2014/02/19/facebook-engagemen...

maybe a hotlink to the def in future articles. this comment got a dozen upvotes fyi
Engagement on Facebook involves counting "Actions" users perform on the page. The main ones: Like, Share, Comment.