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by UweSchmidt 4390 days ago
"We make it easy to anonymously contact users who have used certain features or taken certain routes."

Interesting!

Small note: The back button on the data didn't immediately bring me back to the main page.

1 comments

Thanks for the feedback. Interesting the anonymous contact is what jumped out at you, we think you can get most of the benefits you get with traditional analytics but do it in a way that keeps the user front and center.
The connection between site owner and visitor has always been mostly one-way, and most ways to connect are usually way too involved. Send an Email? Find the good old guestbook, or become social? Usually not.

Maybe you can make something happen here. Marketing doesn't need to know about it. Just a page where users can read useful things on sites they visit. "Hey we thought our site was blocked in your area, how do you do it?" or "You've delete all your stuff even though you seem to use our site, did you know there's a "undo" functionality" etc.