[eridius]

One single bad experience which could have just as easily been caused by your ISP, or even by you (e.g. by using a DNS provider that interacts badly with CDN geolocation), turns you off forever from a service that otherwise acts better than its competitors? That's a rather extreme statement to make.

Besides, do you really think the competing services don't have the same potential for problems with whatever delivery network they're using?

[thrownaway2424]

Netflix and Amazon have a different failure mode where they deliver lower picture quality in order to maintain faster-than-real-time delivery. In the case of Amazon, when this happens you get an email within a day refunding the difference between the HD and SD quality stream, if you paid for the HD one. A very good experience.

[eridius]

You consider that a good experience? I hate it when I get a low-quality stream from Netflix. I actually would prefer to be able to force it to buffer the HD stream, even if that means waiting a bit before I start watching.