[fooqux]

This has the same problems that I have with Prime Video:

1) The interface is rather horrid when compared to services in the same category, like Netflix. Others have already expounded on this though, so I won't waste the bytes.

2) I hate, hate, HATE being told I have access to all these movies/songs, only to find that the content I searched for isn't available to stream unless I pay extra money on top of the service I already have. Logically I say that it's better to have extra options- but I've never gotten as mad at Netflix for not having what I want to watch as I've gotten at Amazon for having what I want to watch, but needing to pay extra.

[bredman]

Interesting, I've have had the exact opposite experience for #2. If there's a movie, or TV show that I want to watch I'd rather pay $5 to watch it than just be told it's not available. This has had such a strong effect on me that if there's something in particular I want to watch I go to Amazon before Netflix simply because I know I will more likely have an option to watch what I want (even if it costs money). Personally I feel like Netflix has back themselves into a corner by only having one all-inclusive price level.

That said the part about Amazon that infuriates me is when they have the movies available but not for rent and only offer the pay $15 to own option. Also the Netflix discovery/browse is experience is light years better than Amazon's.