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by swombat 4387 days ago
Nice site, but I'm always puzzled by this idea that a business can be managed entirely with a cookie-cutter product. Surely if your business can run on something like that, it has zero competitive advantage, right?

In practice, I find that supporting all the edge cases inherent in my business made it very worthwhile to build my own such tool. But then, I guess there are many other entrepreneurs out there who don't have the tech skills to roll their own version of this... this is probably for them rather than for me, and it certainly beats spreadsheets hands down.

4 comments

You are running a business and you have the time to create your own version of this app?

That's excellent. For me however, there is hardly time to comment on Hacker News :), let alone code my own CRM when I can get one for $30/month/user (at least for now).

Cost/Benefit I guess. Its not worth my time to code this up myself, but in your business, It might be.

This helps with routine tasks like CRM, time tracking, and invoicing. I doubt many companies have their competitive advantage in these domains!

Like you say, it's an alternative to ad-hoc workflows using spreadsheets, etc. and it looks like really nice alternative.

For a certain niche of businesses, sure, the CRM might be your competitive advantage, but for the vast majority, building your own CRM is as ill advised as building your own office furniture.
My partner is a photographer. Her competitive advantage stems 100% from skill. Services like these look great for managing her growing business. Just the time she'll save on creating quotes, invoices, receipts, credit notes, managing the whole lot and tracking appointments, deposits paid, amounts outstanding, etc. across different platforms seems to make this well worth the money for a small business or sole proprietor.