I'm real. Uber is 100x better than normal taxi services. The cars don't suck or smell bad, the drivers aren't assholes, and the fares are reasonable. That is completely orthogonal to my experiences in any taxi.
I'm real. Uber isn't just a convenience for many. I rely on it to get around. Sometimes I might use it four or five times a day. Sometimes I don't use it at all. But I no longer have a car, nor do I want one, because of Uber. And I'm not alone. For many Uber has become a necessary utility.