Each email or file has its own unique key, which is stored
in and protected by a keystore in my butt. By default,
the Virtru keystore is used, but advanced users will be
able to operate their own key stores.
Our base case is indeed symmetric for each message (the key distribution is over Elliptic Curve Diffie Hellman Ephemeral).
The number one reason why we allow for symmetric message keys is to allow you to send an encrypted message to anyone, even if they don't have public keys somewhere. Distributing and using private/public keys in a trusted AND easy to use way is a problem we're currently working to solve, and will add as soon as we get that done in a way that doesn't make our software so hard to use that people stop using it.