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by ph33r
4396 days ago
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This (and other) Google status pages always impress me. Starting out with when the problem was discovered, and then followed through with regular updates until it's resolution. A simple "Our team is continuing to investigate this issue. We will provide an update by 6/4/14 12:39 PM with more information about this problem. Thank you for your patience." goes a long way, and makes me feel better about using their services as a result. |
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Xbox Live is terrible for this; the service can be down for an entire region for a few hours before they update the status page. Being absolutely sure the service is having issues (because you have the technical knowledge to diagnose that the problem is not on your side or your ISP's side, and you are seeing lots of independent reports of it on forums/subreddits) and going to a status page where everything is happily green for an hour or more after you notice the issue as a user is something I personally find to be rage inducing.
Certainly a first world problem, but if you're going to run status pages please implement policies to actually keep them current!