What about Paypal? I've heard complaints against them time and time again, and alternatives have popped up in competition because they sucked too much. Stripe, Square?
I use PayPal every day nearly. I like Stripe, Square not so much. I don't know, the people that seem to complain about PayPal are people who take donations but aren't registered non-profits and even if PayPal was evil, I doubt any of these boycotts have made a difference.
Stripe exists because they have a really awesome API and they make refunds super easy without penalties.
Square exists because Jack Dorsey is able to drum up a lot of VC money and engineering talent from followers of his personality cult. Not a lot of profitable business though, apparently.
Many regular people are comfortable with Paypal, specifically using it instead of giving out their credit cards (almost half, in my experience). Can't say I blame the motivation, given that I've had to report fraud 4 times on my 3 credit cards in the last 6 months. Knock on wood, Paypal has gotten better, anecdotally.
Stripe exists because they have a really awesome API and they make refunds super easy without penalties.
Square exists because Jack Dorsey is able to drum up a lot of VC money and engineering talent from followers of his personality cult. Not a lot of profitable business though, apparently.