[chris_wot]

In a word: management. They seem to have made a lot of missteps, and are squandering their reputation and resting on their laurels. They upset their small vendors, tried to lock in payments to Paypal, charge large fees, have a terrible SEO strategy and an appallingly designed website. I'm seriously confused why so many people still use them!

[mreiland]

Last time I used them was years ago, and I got scammed for it, although that actually isn't the reason I stopped using them.

It's because Amazon is just better, and they're up in my face about PayPal.