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Those answers are great, but they're also very high level and general. One of the best pieces of advice, badly paraphrased below, I've heard from a military context. "Any time you instruct a subordinate, you must be
prepared to deliver the same instruction every single
time they perform that action, and expect it to be
performed in that way until otherwise instructed."
This is a warning about micromanagement, flippant decisions and how to delegate. For example, if you tell someone off-hand not to bother you with X, be prepared to never be bothered with X again. If you tell someone how to shine their shoes, be prepared to tell them how to shine their shoes every single day.Again, this is an a military context where orders flow downhill, but the same applies in other areas of business. An experienced manager knows where they need to set the boundaries within which their staff operate, with as much autonomy and initiative as possible. An inexperienced manager doesn't understand how to balance this equation. PS if anyone has a better formulation of the above, please share =D |