[l0stb0y]

Quite frankly, if a persons workflow doesn't include a potential for downtime then they only have themselves to blame. This whole 'down to the wire' and 'stop the press' mentality is a combination of drama-grade fallacy and unprofessional project management skills.

[aeberbach]

This hand-wave over designer's inability to build enough slack to deal with Adobe's failure into every project is a combination of unsubtle trolling and egregious sociopathy.

[testrun]

How many times did Adobe failed? Total minutes outage per month would be nice to know.

[kibibu]

How many times did they have work-stopping outages before CC?

[l0stb0y]

It's called 'planning for the unexpected' and encompasses a wide range of scenarios, only one of which can be blamed on Adobe.

[ScottWhigham]

Well, to play devil's advocate, 'planning for the unexpected' should also cover 'a client calls at the last minute with a rush job', shouldn't it? In that case, how is an Adobe outage the consultant's fault?

[Pacabel]

Yes, a professional should be prepared for unexpected customer requests with tight deadlines. And the response to such a request is to just get the work done. That, of course, involves being prepared for any service outages that might interfere with such work.