[Homejoy_HQ]

Hi Breakingcustom,

Its regrettable to hear that you feel we were not able to resolve your concerns. Please accept our apologies as we truly want every client on our platform to be satisfied with their service.

We'd like to be see if we can fix this, but are unable to locate an account with the information available here. If you would just send us a quick email - attention to Escalations - with your contact information, this would allow a member of our team to follow up with you.

Best, Team Homejoy

[trhway]

>Its regrettable to hear that you feel we were not able to resolve your concerns. Please accept our apologies as we truly want every client on our platform to be satisfied with their service.

was this (and the one below) response posted from some outsourced call/service center ?

[wm3141]

Agree, I also had the worst Homejoy experiences. Erroneous billing, people not showing up, them promising to take care of billing issues, but then not. Given Homejoy's service, their fast expansion is not something to be proud of.