[mrpoptart]

Homejoy has been the worst experience for me. I got credit for their company as a perk from my job and I'm so happy we've moved on. I got 3 cleanings from them -- never again. Every single cleaning I got from them required 2 phone calls. Every phone call was 15 mins on hold. Every payment was wrong, every credit was wrong.

Try Exec if you can. They seem to know what they're doing.

[pmann]

Homejoy has been really flaky for me too. We've had problems with billing and inconsistent cleaning. I may try out Handybook now that Exec has folded into them.

[reagan83]

I agree Exec used to know what they were doing, but since they've been merged with Handybook my experience is similar to everyone posting about HomeJoy.

I actually have been considering giving HomeJoy a shot because Handybook has been so terrible and a waste of my time. But now reading the stories here I'm ready to go back to finding a local cleaner who I can rely on.

[mrharrison]

Exec has closed shop.