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by beachstartup 4421 days ago
golden rule of hosting / paas: the less someone pays, the more difficult they will be to satisfy.

this holds all the way down to $0 (free), in which case, the customer is almost never satisfied. because they're getting almost no value for no money.

1 comments

Very good point. But the main message I was trying to deliver is not about the bang for the buck, but rather the amount of issues/decisions WAWS tries to offload to the users instead of handling them intelligently on its side. It's not hard to send an email message, or automatically configure web.config knowing the predefined quota, but the impact on customer satisfaction could be huge.