[krapp]

Other people have given better general opinions but here are mine:

You should make it more clear up front what the scale of your business is - so that when you say "Order in 2 minutes and it will be ready hot and fresh!" right on the front page, I can tell immediately where you serve (like a general radius) and whether you deliver, or intend pickup in person only.

Also, I would like to know that the pictures I see of the food are actually pictures of the food you prepare, and represent what I can expect to receive. People are going to want to know you're not just selling microwave dinners or something. The stock images you have are nice but they don't communicate much about you or your business, specifically. This is one of those places where a bit of personalization helps. The "about" page is practically nonexistent.

Also, if you're concerned about the way people react to the site, perhaps you need some way for customers to leave feedback, and build a reputation.

Finally, since you're essentially a local business with an online presence, maybe you should focus on advertising locally?