[Consultant32452]

Class actions work well when a great number of people are harmed for a relatively small sum each. Let's say company XYZ screwed up something in their product that is worth about $100 damage per incident, but it impacts 250k customers. It's really not worth it for any one person to sue XYZ for $100. But with a class action at least XYZ will feel some pinch for their wrong-doing.

[Domenic_S]

Work well for whom? The outcome of cases like your example are the lawyers getting $$$$ and the class members getting a 20%-off-your-next-purchase coupon.

[Consultant32452]

Well, compared to the individual suing which would cost them potentially tens of thousands of dollars in lawyer fees for their $100 verdict, they did pretty darn well to get your coupon for a free frostie.