[Crito]

> But the expectation is that those injuries will be first or perhaps second degree burns, certainly not third.

That expectation is unreasonable. If you go to Starbucks today and get a black coffee, that coffee will be hot enough to give you third degree burns. If you buy black coffee from Mcdonalds today, it will likely be just as hot as the coffee was that burned that woman two decades ago.

The industry standard was and continues to be serving coffee that can cause 3rd degree burns. You would do well to expect that.