[DanBC]

Good coffee does not come from McDonalds.

Other places were sucessfully selling coffee at a lower temperature than McDonalds. While burns are still possible at those lower temperature a few extra seconds would have given her time to remove her clothing which would have eeduced the severity of the burns.

People are not pushing personal responsibility onto McDonalds - McDonalds took responsibility when they admitted that they preferred to settle 700 cases (some including full thickness burns) out of court than adjust their procedures.

Your personal preference is for undrinkably hot coffee. McDonalds could have offered two temperatures - regular and extra hot. Someone asking for extra hot is taking personal responsibilty for that choice, and is declaring that they know the liquid is very hot.

(About those 700 burns, including full thickness burns: full thickness burns are a medical emergency. They can be fatal. They require specialist medical attention involving painful procedures that leave scarring and possibly loss of function. McDonalds made a careful conscious choice that allowing these burns to continue and then settling costs out of court was preferable to complying with national advice about beveridge temperature. You are asking people to take responsibility for their actions: the jury decided to make McDonalds responsible for that choice.

[crusso]

Good coffee does not come from McDonalds.

Well, okay, we can agree on that; but "safe temperature" McDonalds coffee is even worse than hot McDonalds coffee.

when they admitted that they preferred to settle 700 cases

There's no business on earth that does McDonald's level of product distribution that doesn't have hundreds or thousands of attempted baseless suits. It still says nothing about whether or not McDonalds was distributing a product that its customers wanted in the way they thought their customers wanted it - and whether or not they're responsible for resulting mishaps.

McDonalds could have offered two temperatures

As though the woman didn't have the choice to not order coffee at all? The woman could have made the decision to go into McDonalds and cool it herself by putting cream in the coffee or even a piece of ice. McDonalds did not force her to buy coffee on that day.

full thickness burns are a medical emergency. They can be fatal

A car accident over the speed of 50mph (for argument's sake) can be fatal too. Would you suggest that any auto manufacturer that offers an automobile that goes over 50mph is responsible for any accidents that occur at that speed?