[trevorstarick]

We have a few realistic accounts which we maintain. During office hours we manually reply to the tweets but we can't, unfortunately, be up 24/7.

[dirktheman]

To me, this is a big no-no. If you're answering someone who posted a question and it's clear that you're the business behind the product/answer that's okay with me. But if you're using a personal profile (real? fake?) to push traffic to your website, you're actively misleading people.