[Joeri]

Users value software that works. The driving forces behind featuritis have very little to do with what users want.

[seabee]

Users come up with feature requests all the time. Featuritis is exactly what the users ask for.

[Someone]

What users ask for is not necessarily what they want. A good designer listens to what users say, but doesn't follow them to the letter.

('Twas the night before Christmas variation on this topic: http://www.daclarke.org/Humour/sware-engr.html)

[zbyszek]

They do, but they also want things simpler. Reconciling these conflicting demands is the trick.