[sheepmullet]

Frequently, especially in smaller (<500 staff) organisations, the communication and organisation is better handled by developers and, as projects get bigger, supplemented by project managers.

Every communication layer you add to this mix has an enourmous cost. It is a bit like playing Chinese Whispers.

I think the first level of important management is managing teams of teams or portfolios of projects

[kumbasha]

It's true. Once an email hits a certain point where managers get CC'd--that's usually the point where creativity shuts down.