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by clinton_sf
4424 days ago
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It's breathtaking to see such a blunder: a Forune 100 company telling nearly 20% [1] of its installed user base, it's second largest desktop OS customer base, to stop and make a financial decision about what to do, instead of giving them a low-cost, path of least resistance option to continue in some way similar to the status quo. For many people still on XP, the users are not technical enough to understand how to do an OS upgrade or how to migrate user data to a new machine, let alone understand why they would want to when the current system appears to work fine. I'm surprised that they're not trying to monetize their current XP user base with some sort of "XP extended support" fee-based subscription so they don't force users to look elsewhere for a desktop OS -- between Windows 8's blunders and a Mac, I suspect many of those XP users will consider a Mac. Or simply by offering a ~$40 upgrader app to get to Windows 7 "lite" for XP users that works on the same hardware and drivers... [1] http://techcrunch.com/2014/04/02/discontinued-windowsxp-stil... |
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