[mapt]

Missing the target orbit by a significant margin on all their 9 flights?

Or having their failsafe system activated after one of their engines blew up on a single mission, causing them to be in position to release the small secondary payload (which the customer did not particularly need in free flight apparently) slightly late, in a zone in which NASA had veto rights on due to proximity to the ISS. Rather than adjusting their orbit to deposit the secondary payload in the proper orbit, as is technologically feasible, NASA exercised their contractual veto and told them to drop it early.