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by DerpDerpDerp 4437 days ago
> I do see the email as spam. I did not make the conscious decision to receive email from you about your products or anything else: to me, I clicked a box that said I read and agree to your ToS in order to get your product.

Yes, I get that you don't want to be responsible for what you agree to with other people.

However, you punish the middle man - the mail carrier - because you regret your own decisions you admit were made in ignorance.

> Argue it if you want to, but understand what you're arguing against is perspective and that I don't share yours.

I think you're simply unreasonable: you're whining about getting a sales message from someone you proactively established a business relationship with and turned your contact information over to, and that they disclosed your information would be used that way.

In no way was that message unsolicited. You just wish you could get the product without even having to pay the meager amount of receiving sales literature in return.

I think that makes you an asshole, because you're punishing people for conducting reasonable business rather than taking some ownership of your behavior and simply unsubscribing.

> down-voted you

This bolsters my view that you're largely just an asshole: you're trying to punish my internet points or hide my comment because you don't agree with me, while you yourself admit that there's nothing in my comment but a difference of opinion.

So, really, I wish mail carriers would just ignore people like you when they submit spam reports - since you admit you're not using it how it's intended, but to flag solicited emails you agreed to receive, which damages the reputation of the mail relay, even though they're not doing anything wrong. They're just delivering requested mail.

It's like you trying to get the phone company that a second company uses to call you in trouble because they had the audacity to connect a phone call after you gave your number to that second company and told them it was okay to call you at the end of your free trial.

I really wish someone could present a argument for your view that didn't just make the person sound wildly entitled and assholish.

2 comments

Evidently we don't see eye to eye on this because it seems neither of us has an argument capable of persuading the other.

It sounds to me like neither of us is willing to discontinue what the other side sees as deceitful behaviour.

On your side you assert that my agreeing to ToS is sufficient to start sending me "solicited" email, and on my side I assert that the fact that you have to hide the opt-in inside the ToS is evidence that your emails are spam.

I do concede that I could have carried on with our conversation without down-voting you, that wasn't necessary to make my point.

Other comments in the thread point out that a "Unwanted, but not spam" button could be useful, I think that's a great idea but wonder if it could be taken one step further. A spam filter that monitors who reports what email as spam and assigns them a rating based on what they report as spam.

Eg. I would have a high rating because anything I did not explicitly request is spam. You may have a low rating because you are much more lenient with your use of the Is-Spam button. This could then allow users of that service to set which rating to use when filtering spam.

Given the widely varying differences of opinion on this topic I can't help but wonder if the other commenters are correct about this being a UX issue instead of a technical one.

I just opened Gmail to look at the options for dealing with unwanted email:

It requires 2 clicks to report something as spam and 4 clicks to create a filter which automatically deletes messages from a particular sender (or routes them in a way of your choosing; can also be used to selectively stop messages, eg, receiving bills without receiving ads; option is in the drop down menu).

I can't help but feel like you're saying you should be allowed to file harassment reports against the people standing behind sample booths, since you didn't explicitly ask them to talk to you when you grabbed a sample from the table, and well, harassment reports are just so much easier to file than asking them not to talk to you! (Okay, not actually true, but would be the analogous thing.)

I suppose there isn't a lot more to say, but I just want to ask this point blank one time to be sure I really understand what you're trying to say (even if I don't agree): are you really saying that it's entirely unexpected that a company which you're getting a sample or service from sends you a sales message and that you think the best response is to report them for harassment (in the process, attacking the reputation of the middle man in the communication for enabling harassment) rather than just informing them directly that you don't want further messages?

Edit: Corrected click count to account for menu hiding; tidied up comment a bit.

To answer your question, it depends entirely on how that company presents the opt-in, or rather, does not present the opt-in.

If there is a check-box that's pre-checked and all I have to do is un-check that box as I'm signing up to opt-out, I respect the company for being up-front about the choice and will un-check the box. On the other hand, if they do anything I consider "shifty" like trying to hide the opt-in anywhere (eg in ToS), then the answer to your question is yes. I would not expect those emails so in my opinion they are unsolicited, at best.

And I bet you read all 20k words of every tos you agree to?

Just because someone shoved a statement they get to email me somewhere in the small novel I'm expected to read -- and your argument is disingenuous because you know damn well nobody reads those things -- doesn't mean I actually, you know, agreed.

A recent example: those dbags at ziprecruiter decided that, since I applied to a job at a single company that used them, they should now email me daily lists of jobs I may like. Was that buried in a tos somewhere? Probably. By any reasonable usage of the phrase, though, I in no sense opted in. And it's not my responsibility to find their unsubscribe link and figure out what username/password I used. spam