[lawncheer]

As a customer, do you want to take the time to dig through reviews, or would you rather the service "just work". I am in the finishing stages of developing lawncheer, which is a service for lawn and garden work; one of the areas I struggled with, was the trade-off on transparency and the contractor development cycle; ie, lawncheer, handles everything, and there is little interaction between the contractor/customer and we have a big stake in making sure the contractors perform perfectly, or the site just facilitates a transaction, where contractors go through a basic vetting process, but the reviews are what will count. One is obviously much more easily scaled (review functionality is easy to program, onboarding and training is hard).

[vyrotek]

I guess it depends. Are we talking about a flat fee or is there an opportunity for the contractors to bid for my job? The more involved I am in the process, the less I expect to pay. But I might be fine with accepting individuals who have less experience/reviews if they will accept a lower rate. I do think the goal should be to find a specific contractor who will consistently service my yard. Meaning, I don't think I would be a fan of a new person showing up every week. That sort of thing works fine for a taxi service but I think the trust relationship changes because they're coming to my home.

[lawncheer]

Interesting; for the time being, my goal is actually the opposite. My goal (at least until data starts coming in more reliably), is to provide you the user w/ repeatable, affordable, and reliable lawn care. If I am doing my job right, the contractors from my customers perspective should be interchangeable; you build a trust relationship with lawncheer, my job is to shield you from any potential disasters. Plan is to do a flat percentage fee, for each mowing, and I will be setting the prices.