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by MBCook 4438 days ago
> I don't buy into the 30-business-days bullshit, it's 2014

I just went through that a few weeks ago. I ordered something and the merchant decided to start spamming me with product info on a daily basis. I thought I unchecked the "spam me" button, but I guess I was wrong.

So I unsubscribed. And got two more emails.

They were required by law to stop sending me emails within 10 business days. They carefully waited exactly 10 business days. In the mean time, they sent me two emails a day in case I might change my mind.

After two days I started marking the messages as spam. Luckily they were kind enough to provide me with an opt-out confirmation email. I was ready to sue them when they stopped right at the boundary.

Just a pure jack-ass move by the company. I'll never buy from them again.

3 comments

I'd appreciate it if you could name the company so that I and others may avoid them as well.

Edit: I am very confused by the downvotes.

Tanga does this. It's very easy to unsubscribe, but that's beside the point. I bought one thing from there and started getting "daily deal" mails, very annoying. I try the unsubscribe, but then if mail is still flowing, I will mark as spam, but I am very conservative with that Spam button. I manage mail for a large ISP and too know the horrors of customers complaining that our IP space is blacklisted.
Can someone help me understand why naming and shaming companies for what is in the customer's opinion poor behaviour deserves down-votes? No sarcasm, honest question.

Were the down-votes for something else? I honestly think some naming and shaming would be a good thing in situations like this. Especially in this day and age when complaining on twitter is more and more likely to get a response from the company in question.

I can't edit my comment anymore, but earlier it was at -1 with no replies.
What company was this? Name and shame them. Ticketmaster did something similar for me. They subscribed me to three or four lists, each of which I had to individually unsubscribe from. I will never buy from Ticketmaster again.
Isn't that basically tantamount to not going to live shows anymore?
ProFlowers did this to me. I ordered a condolence package for my manager who had a passing in the family. I immediately started receiving emails from ProFlowers and several of its brands.

It was spam, plain and simple. I purchased flowers because someone passed away and suddenly I was on the list of people who are just on the verge of buying chocolate covered strawberries, but just waiting for the right discount.

Thinking about it now, do chocolate covered strawberries and price conscious consumers even go hand in hand?