[marcusf]

I like the Henrik Kniberg definition of culture, 'culture is the stuff people do without thinking about it'. E.g. you could codify most things as processes (which is basically the entire point of things like value stream maps), but a company culture is infuses the kind of things you don't need to make explicit, because they become self-evident.

Think Netflix travel policy ("be responsible") vs more traditional companies with rules and travel agents for implicit vs explicit, or cultural vs process driven.

[bronbron]

You actually brought up an interesting point that I was going to address: Netflix also has a legendary policy of expedient, rapid termination (see: The presentation that circulates around every so often).

The caveat to my statement was that you can keep that kind of culture at scale if you're brutal about either ensuring people are good cultural fits, whether that's by stringent hiring processes or swift termination.

Not that I think Netflix necessarily has the wrong approach here - it's a tradeoff to avoid having these explicit processes. But it's food for thought, nonetheless.