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by inklesspen 4437 days ago
Since paying Dropbox is not an acceptable solution for me, I've asked Loom to refund the money I paid them (perhaps foolishly, I signed up for the $50-per-year plan and paid up front).

So far, they've refused: "Thanks for writing and we appreciate your position. Unfortunately, I am very sorry but I cannot offer you a refund at this time."

This is very disappointing.