[SilasX]

And when the driver demands that I guide his entire journey from my own smartphone, do I get a partial refund for my navigation consulting fee?

[baddox]

Where are you guys having these bad experiences? I don't use Uber much, but I have used Sidecar in SF about once a week for around two years without a single bad experience, and I would have thought Uber had an even higher standard.

[matznerd]

If you complain uber will generally refund you