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by larrys 4441 days ago
"I just don't get it."

Timing (sometimes) matters. [1]

It is entirely possible that they might actually have offerings like this planned but prefer to offer them either later or in stages in order to keep up some type of growth that investors expect.

Similarly it's common in some types of businesses to hold off booking sales until a later time period if recent revenue is "good enough" for a particular purpose.

That way you can continue to grow and not, for example, "shoot your load" all at one time.

Of course I have no clue as to why what you suggest is not being offered (independent of whether it is actually a good idea or not). But in business there are definitely reasons not to offer all the things you can do just because you can.

(And of course there could be a slew of other reasons as well, I'm just offering one perspective.)

[1] Another example might be (happened frequently in "olden times") rolling out software features not all at once so customers have a reason to buy a later version of the product.

1 comments

It's not always about stable growth, either. Sometimes you need to drip feed your customers new tech and possibilities lest you spook them with weird and wonderful things that they were not expecting (with the negative consequence that they no longer understand you and jump ship to 'simpler' options).
"that they no longer understand you and jump ship to 'simpler' options"

Exactly. And both tech people and people with the ability to understand these incremental changes are not in a position to know what amounts to "to much" which can be a problem. Because they might have higher level abilities or they are just processing the incremental features which are relatively easy.

I remember at a company that I owned constantly adding new machinery. I could understand it on delivery same day. Employees who had to operate it couldn't. So I ended up with a bunch of machines that also when new employees were hired were tied together in a very complicated fashion. It caused many problems and complicated the process and offerings.

(Thanks for reminding me of this I had forgotten that point.)