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by innonate 4439 days ago
It's a good question and something I've thought about.

I have a half-written blog post from a few months ago (proof: http://note.io/1lde2HC ) that tries to address this. My idea was that every SAAS startup should start with an exit plan for its customers that would be legally viable in the case of acquisition, being shut down, or any other scenario. Basically a set of software tools and policies that are clear from the get-go, so you aren't waiting to see what they'd do in that case.

We're working on some pretty major releases here so I haven't gotten a chance to finish the post (and publish a plan ourselves) but it's something I think about a lot.

It's a SAAS problem beyond the photo space.