[opendais]

It is neat, especially with the integration, but like alot of such services I think it generally assumes you need highly granular information about what someone is working on. [e.g. specific ticket/issue]

Many small operations carve out services and say 'You two work on X, Y, and Z services'. At which point, no one else cares until you hit a point/prod release.

Maybe that is just me tho.

[sujal]

Thanks for the feedback. I agree - if you've got one product or one specific thing you're working on, this probably is overkill. In our case, we have several products out in the market, and a small team that manages it all, including maintenance & support.

Thanks for the feedback, though - it would be good to hear if others have similar thoughts.