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by Plasmoid 4450 days ago
A few years ago the CRA messed up a tax return of mine and credited my payments to the next year. I got a letter from them saying your tax bill of $11k has not been paid, please pay it, and here are some interest payments due, also you have $11k in credit for next year.

So I called them up, waited on hold for 5 minutes. I spoke with a CRA rep who said "Yup, we screwed up. Fixed". And it was fixed. Total time to fix an $11K screw up? 15 minutes. Try that with any other organization.

1 comments

They are at least more competent than this department who lost an unencrypted drive with 583,000 SIN#'ers http://o.canada.com/news/national/federal-government-loses-h...