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by calinet6 4445 days ago
Much of it actually came from W. Edwards Deming (http://en.wikipedia.org/wiki/W._Edwards_Deming), who taught it to the Japanese after World War II. The top prize for quality in Japan carries his name.

He was American; we've forgotten (or never learned), but they took it to an extreme.

1 comments

I wouldn't say he gave them perfection, but rather that he tought some companies how to achieve the perfection they already desired from mass manufactured goods.
Yes, the How was the disconnect. It still is.