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by joezydeco 4451 days ago
Is this just how startups need to act in the social-media era when confronted with a story that could possibly go viral?

A company like GM doesn't need to worry as much about a lemon-law claim - it's probably cheaper to just refund the money than pay lawyers.

1 comments

I'm personally glad they blogged about this.

1. It keeps me thinking about Tesla and gives them a chance to repeat the message of their reknowned customer service.

2. It's a warning shot to other lawyers or politicans drumming up anti-electric vehicle nonsense. Tesla won't play your game -- don't even try.

I'm just thinking they've tried to up their game after the whole NY Times headache.[1]

[1] http://www.nytimes.com/2013/02/10/automobiles/stalled-on-the...