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by BHSPitMonkey 4451 days ago
Would you feel better about an option that let you disable internal logging on the condition that your service/maintenance costs were raised substantially? The purpose seems to be to make diagnostic work easier, after all.
2 comments

My Dad is a mechanic and I can tell you this would be a god-send for troubleshooting. However, as a private person, I have a lot of trouble with other people knowing my habits and who I visit when and where. Docs and Dentists take an oath not to tell for a reason. Mechanics and engineers do not. Also, an increased price is not acceptable. The default should stay the same, the increased logging should come at a premium if anything.
"Also, an increased price is not acceptable. The default should stay the same, the increased logging should come at a premium if anything."

I think BHSPitMonkey meant that if they didn't log in general, maintenance costs would be higher and the costumers would pay for it in one way or another.

Good point actually. They would be higher one way or another. Labor is the major expense in repair and it is billed by the hour. Hmmmm....
I don't know what they specifically log, but if they don't log car location, I'm not sure what "value" from a personal privacy standpoint, they would gain in knowing you open your doors 3 times before sitting down. Other than that you're OCD I guess :S. If they track location, then that changes my entire opinion. That's a trickier subject to handle.
Well, the timing of opening/closing of doors might be able to give you a radius from work to home. But since most repair shops know this to bill you, thats mute. If it logged when, then they would know your routine, but they could guess that anyways. Yeah, it's a bit paranoid, and logging it is less harmful than real time updating and tracking. Still, some of the guys that my dad worked with would not by ANY means be considered trustworthy people.
I would feel better about an option that encrypted all internal logging, and left me in charge of the key, so that I could give read-only access to the service technician, and then revoke it after the car was good.

But that's hard to do in a consumer UI.

Put the key in the actual key (or key fob, in the case of Tesla). Service technicians could use a "valet+" key that would get them access to everything except those protected logs, or read only access to the logs. If the customer were so inclined, they could volunteer the key+key to the technicians.

The key+key would be tamper resistant so that revoking credentials after getting your car serviced would be less necessary; just make sure they give you that key back.