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by tnorthcutt
4449 days ago
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give users one Dropbox for personal stuff and another for work stuff. Users can easily access both Dropboxes from any of their devices. Sounds awesome! Minimum 5 users Well, phooey. This seems...arbitrary. Do they enforce this limit just to reduce support queries from low-profit customers? |
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Almost certainly. To quote patio11: "Pathological customers: they get things for free and then ask for their money back." The more money a business has, the more professional it can afford to be (literally) in dealing with you. If you want 80% of the money with 20% of the effort, draw a line between the head of your profit distribution, and the long tail of pathological customers who think they're owed support because they pay $coffee per month, and then keep raising your rates until everyone in that long tail leaves.
Though there's also the fact that for ≤ 5 people, using your personal Dropboxes and having a Shared Folder for your business works just fine.