[silas]

Linode opens a ticket for all affected users and emails them proactively, I think this is the right way to message this type of outage.

[noir_lord]

Yep and it's one of the main reasons I pay $20 an instance per month instead of $5.

Sometimes you actually do get what you pay for.

[kevingadd]

They send you status updates too, which is great.