[kyrra]

It seems silly for any company to say that they can stop "any and all cases of fraud". That's just impossible. If they had a mechanism to prevent all fraud, it would be worth billions of dollars (assuming it could be applied to payment processors).

[spaky]

Agreed. For me the issue here seems to be more around their handling of the issue. The new wording of their policy seems more sane/better to me. But they need to address the issue in an open manner ASAP.