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by eps 4455 days ago
1. Emailing is not a viable option. I simply don't have email setup on all but one device that I use to browse HN.

2. You can nitpick on technicalities, but it doesn't matter to lacero if he was hell-banned or ip-blacklisted. All that matters is that his comments go in trash can and that's what I was trying to rectify.

PS. A proper way to support these cases is to add "flag for mod review" option to dead comments and/or user accounts. Unlike the email option, it would be actually usable for everyone. Until then I will keep posting "hell-banned" when I see an account with auto-killed, but otherwise reasonable comments. Have a nice weekend.

1 comments

It would be more appropriate to say that a comment is dead, because you can tell that by looking at it, than that an account is banned, because you can't tell that by looking at it, and when you get that wrong, it's misleading. I definitely should have communicated this more clearly above; I'm sorry I didn't.

It's not just nitpicking. We've gotten many emails from distressed users asking why they were banned because they believed this misinformation. Usually it's nothing more than a duplicate comment that got killed, or something nearly as innocuous.

Edit: I thought about this overnight and I do think there's some merit to your proposal. (I don't buy the thing about email not being accessible enough, but that's separate.) It would need some careful design thinking—something I haven't had a minute for all week—so don't expect anything right away.

@dang can you take a look at this as well.

https://news.ycombinator.com/item?id=7537035

Sure. I read it, but didn't understand it precisely. If you'd like to take another crack at it, the best thing would be to make your suggestions as concrete as possible and send them to hn@ycombinator.com.
> I don't buy the thing about email not being accessible enough

There's nothing to buy. I will not email mods about false negatives. It's inconvenient.