| Agreed. Other advantages: A dedicated device means everyone in the household can use it without the friction of having to help everyone find the app and register with the same account. People without phones (like kids) can use it. It's designed to sit on the kitchen counter or hooked on to something. That physical presence reminds you to use it when you're in the kitchen, where an app buried on the last page of the home screen is easy to forget. The camera-based barcode scanners like the one built into the Amazon mobile app are significantly more difficult to use than laser scanners. In a grocery shopping context, shoppers will purchase dozens of different products and every bit of additional frustration and delay matters. One issue with the website: the hero image is really bad. The background is blurred out so there's no context and there are no other objects in the frame so I have no sense of scale. If there was like an apple next to it or something, and you could see it was in a kitchen, that would be so much better. |
Dash device is an exemplar of a service in the same way that a Kindle device is. Amazon retains the option to later go the other way too, but while the constraint is still on the supply side (limited markets) this device serves to fix the service as a thing and generate publicity.
Also, the platform is controlled by Amazon. Free from interference by Apple, Google, OEM or carrier. Wifi and internet aside, all support issues will be standard and coming back to the same place.
For a mass-market voice UI device with no screen, at this stage in the game, voice recognition has to be best in class. I doubt Amazon could have managed this through a plethora of mobile devices. And they would not want their commercial voice data to be processed on Apple's or Google's servers via OS services.
I expect a tear-down will show that some of the parts used are, for now, relatively expensive, but at volume, this device can become a give-away / throw-away.