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by ksk 4458 days ago
From the FAQ:

How do I delete my account or cancel my membership?

{......

.. }

Standard and Premium users

You need to send us a request with the reason why do you want to cancel your membership.

^ WTF? Why do I have to give a reason to stop paying for a service? Why not just have an optional feedback form next to a "Delete Account" button.

1 comments

"Why do I have to give a reason to stop paying for a service?"

You don't have to ask to stop paying for their service. Taken from FAQ:

"Can I cancel membership anytime I want?

Yes. Absolutely. All users may cancel their membership on the site at any time. Simply go to Account settings and under Membership status you’ll see your club subscription with an option to cancel."

However, I still find it odd that you have to contact them in order to delete your account.

As someone who has built a couple service type products, I'll gain more by building out usable features in a product than building out account deletion.

I'm not say that it isn't important, or that it shouldn't be done, but when launching, there is lower hanging fruit that I want to get done first.