[Sir_Cmpwn]

Here's the thing. I thought for a long, long time (MediaCrush has been around for 9 months, you know), about why gfycat might be more popular. I cannot arrive at an answer. MediaCrush is an objectively better service in almost every way imaginable. We tried to be better by making a better service, and it didn't work. So, I start looking for other reasons. The biggest reason I can think of is that our launch was botched on Reddit because the admins came down on us, and they did not come down on gfycat. More people know about gfycat. As for imgur, I haven't thought nearly as much about how to compete with them, they're just too ingrained in Reddit culture.

YouTube uploads are not supported, intentionally. That's legal hot water we don't want to be in, and frankly, neither should gfycat. The fact that it's not giving a user-friendly error is a problem - I will investigate it.

Saying gfycat blows our service out of the water is nonsense. Stop spewing nonsense. That's a single simple feature that is intentionally not supported. Do some actual research.

[xcntktn]

I think it's simply a branding issue. "gfycat" is a catchier name which also hints at the GIF-related features. I have a pretty good idea of what it does from the name alone. "MediaCrush" on the other hand could be just about anything.

[underwater]

Quality and success are not directly related. Growing a product is a grind. A good launch can help build momentum, but is not critical for success. It sounds like you are blaming others for your failures when you could be looking for other opportunities. There are undoubtably reddit competitiors that you could target.