[collias]

Sometimes, the labs are completely useless anyway. I had a question about masking text glyphs to CGPaths with the new UITextKit stuff last year. I stood in line for an hour and a half to ask my question.

I sat down with an Apple engineer who did not have a firm grasp on the English language, and he pulled out his laptop and googled my question right in front of me. He clicked the first Stack Overflow post, saw it didn't have the answer I was looking for, and sent me on my way.

Words cannot describe the rage I had at that moment.

[eridius]

Was that an engineer, or an intern? Interns often staff labs, but they're usually taught that anything beyond an introductory question warrants seeking out the appropriate experienced engineer and introducing the developer to them. Heck, even real engineers who simply don't have expertise in the area know how to find the right person who does have the appropriate expertise.

Googling or using Stack Overflow to answer someone's question is simply wrong. Even if it was a really basic introductory question.