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by shiftpgdn 4467 days ago
Actually many of their support staff are outsourced through GlowTouch which is an Indian based support firm. It's in the EIGI S1 filing here: http://secfilings.nasdaq.com/filingFrameset.asp?FileName=000...
1 comments

Yeah, they are in charge of Hostgator India. They have no reach into the US based brands.

Source: I work at one of the aforementioned brands.

Unless you're in Burlington you probably aren't familiar with the brands you don't work at. Most of them have support provided through GlowTouch. Even HostGator USA has GlowTouch Indians doing transfers and helping in ticket queues.
Source? You just replied to someone who works there and who specifically said "They have no reach into the US based brands.".