[kashifzaidi1]

Well definitely it is an interesting idea, outsourcing your QA. But as you pointed out the problem really is to validate if people want it or not. Personally, when you outsource such a core part of your service, co-ordination becomes an issue. But it is a valid idea.

[softwareman]

Thats exactly what we are hearing. People like it but it seems we are not able to convince them to use it.

I agree coordination is an issue but I believe that since these testcases are for user based interaction, it should not be too difficult to explain in words which we can pick up and implement it.