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by Rizz 4466 days ago
I bought a sony e-reader 5 years ago, it still functions fine. Sony did however give up their e-reader business in the past weeks, but they have transferred all purchased books to a different vendor, so I don't lose anything. And earlier when they discontinued their own proprietary DRM format, they freely converted all books to EPUB.

I have had no problems with how well Sony has supported me as a customer, despite their organization going through changes.