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by steveklabnik 4474 days ago
Totally. Our experience around checks has been interesting: basically, there are some customers who absolutely do not want anything but a check. They've been using checks their entire life, and they don't want to change. Fair enough.

Some other people just simply don't understand how _quickly_ they can get money via ACH. It's a matter of venturing into the unknown vs. what's tried and true. So when we say "You'll get your money today, in your bank account, if you use Wells Fargo, and tomorrow otherwise," they say "really?" And decide ACH is good enough for the cost. Then again, that's on the payout side rather than the pay-in side, though I guess if your website accepted payment via check, it'd be much faster there, too.

There are also all kinds of other complications in dealing with paper checks that may make it worth the $5. Here's the issue where we talk about Balanced and paper checks, and this comment in particular is very insightful: https://github.com/balanced/balanced-api/issues/69#issuecomm... Checks are also not reversible, which we feel is a significant drawback.

Anyway, no matter what you do, feel free to ping me if you have any questions payments related: I've really enjoyed learning this domain, there's so many details, and they're all so important...